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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raphael Herrera

October 10, 2026

5  out of  5
rating by Raphael Herrera
"I'm not always the easiest customer to deal with, fortunately Lacie (as well as all the other associates at Beasley State Farm) have always been patient and extremely helpful."
We responded:
"Raphael, thank you for your kind words. Our entire team strives to assist all of our customers. Happy to have provided you with great customer service. "
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Dave King

October 7, 2026

5  out of  5
rating by Dave King
"I spent an hour so on the phone today with Lacie. We went over my home and auto policies. She's extremely personable and thorough in answering my questions, as well as going over my policy. We set up an appointment for a review prior to my renewal. Thank you Lacie!"
We responded:
"Thank you Dave, we appreciate your kind words. Lacie is great to work with and enjoys helping everyone she meets!"
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Eric Leonard

September 29, 2026

5  out of  5
rating by Eric Leonard
"The individual I worked with (Lacie) was extremely helpful and efficient in the way she collected and processed my information. I had been with another insurance company for approximately 40 years and after spending a short time with her, getting the quotes I needed, there was no question regarding what company I was going with. Thank you Lacie."
We responded:
"Thank you Eric, our entire team appreciates your kind words. Lacie truly is a great Team Member who loves to help people!"
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Crissy Potratz

September 25, 2026

5  out of  5
rating by Crissy Potratz
"John and his team are very responsive, take time to explain our policy options and have always been patient with all of our questions."
We responded:
"Thank you Crissy, our entire team enjoys helping with all things Insurance related."
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Terence Debrum

September 24, 2026

5  out of  5
rating by Terence Debrum
"very helpful! break down everything for you to help u understand. 1st time homebuyer.. even got a better auto insurance policy after i switched"
We responded:
"Thank you Terence, we appreciate your kind words. Our entire team enjoys helping customers with all their insurance needs."
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*

September 24, 2026

5  out of  5
rating by *
"Professional, friendly, nice, helpful and quick."
We responded:
"Thank you for those kind words. Our entire team enjoys helping as everyone we work with."
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Kerry Koenig

September 22, 2026

5  out of  5
rating by Kerry Koenig
"The staff at State Farm very helpful. Knowledged, patient. They do a really good job with customer service."
We responded:
"Thank you Kerry, we appreciate you as well. Our entire office enjoys helping with all things Insurance related."
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Erin Gutbrod

September 17, 2026

5  out of  5
rating by Erin Gutbrod
"The office is helpful and very quick at resolving my questions"
We responded:
"Thank you Erin, we appreciate your kind words. Our entire office looks forward to assisting you with all your insurance needs."
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Tim Sandberg

September 17, 2026

5  out of  5
rating by Tim Sandberg
"I am what you call a happy camper about my new policy sold to me by Chelsea. Couldn't believe it was half of what I was getting bilked for with Stillwater Insurance. I tried going through a broker here in Spokane, Boyd, and they did not have a secure way to pay. Expected me to hoof it to East Sprague with $3000 in cash or hand over my CC digits over the phone. Chelsea was able to get me setup in office and I took care of the rest in the portal. Simple."
We responded:
"Thank you, Tim, for those kind words. Chelsea is amazing to work with and does a great job helping all of our customers with their insurance needs. We look forward to assisting you!"
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Wil Buchanan

September 16, 2026

5  out of  5
rating by Wil Buchanan
"John and his team are wonderful to work with. They took the time to carefully explain the options, make adjustments, and walked me through the process. It's comforting to know that I can pick up the phone and speak with someone local."
We responded:
"Thank you Wil, we look forward to assisting you and your family with all things Insurance related. "
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its_aarin

September 5, 2026

5  out of  5
rating by its_aarin
"Chelsea Lund and John Beasley did a amazing job she help me when I need help with my car insurance and she was so helpful and nice and understanding that we need the help thank you"
We responded:
"Thank you for those kind words Aarin. Chelsea and I enjoy helping all of our customers and their friends with auto and home insurance."
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K S

August 18, 2026

1  out of  5
rating by K S
"Horrible company to deal with when you actually have a claim. They always give you the runaround. Absolute nightmare to deal with. Stay away."
We responded:
"I am sorry you are having a difficult time with your claim. Based on your username above, I cannot verify that you are with my office and therefore cannot assist with your claim. You are welcome to give me a call at 509-315-8769 to see if I can help as a local Agent. However, at the moment you are an unverified customer of my specific office. "
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Michael Fitzpatrick

May 22, 2026

5  out of  5
rating by Michael Fitzpatrick
"Dude! John personally delivered a check to the auto shop, after S.F. corporate screwed something up. I had no idea I had someone so cool on my team. Super cool!"
We responded:
"Happy to help Mike, just one of the benefits of having a local Agent. "
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A. Garcia

April 3, 2026

5  out of  5
rating by A. Garcia
"John went the extra mile for me and listened to my concerns with true empathy and action. He put my in touch with the right claims representatives who worked on my claim quickly and to my complete satisfaction. Thank you very much!"
We responded:
"Thank you Ariel, I am pleased that we were able to assist with your situation. Thank you as well for those kind words."
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AR

March 31, 2026

5  out of  5
rating by AR
"I Switched My Insurance from Horace Man to State Farm with John Beasley and saved Big Time!!!
My Bill was Cut in Half and The Service was Fantastic!!! I HIGHLY Recommend
John Beasley as your Local
State Farm agent!!!"
We responded:
"Thank you Alan for allowing us to assist you!!! We look forward to helping with anything Insurance or Financial Services related!"
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Jesse Wilson

March 28, 2026

5  out of  5
rating by Jesse Wilson
"Chelsea Lund was absolutely fantastic! If you need quick quality work that has the definition of trust built into the work thats done, than she's the person to call. Thank you for making sure that all of my needs were met in a timely professional manner."
We responded:
"Thank you Jesse for those kind words. Chelsea strives to assist and provide excellent service. "
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dawn scolavino

March 6, 2026

5  out of  5
rating by dawn scolavino
"Lacie is amazing! Great rate for new motorcycle and dropped my 2 cars by $50 a month. Listened to my requests and made it work within 1 day. Best customer service!"
We responded:
"Thank you Dawn, Lacie is great to work with. We appreciate your business and kind words. Have a great day!!"
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Thomas Roll

February 21, 2026

5  out of  5
rating by Thomas Roll
"I was very pleased with the service Emily Laughlin gave me. She was knowledgeable, friendly and kind. Everyone in the office was friendly happy and helpful. I’m so glad I found John!"
We responded:
"Thank you Thomas, we appreciate your kind words. "
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Jason Lee

February 20, 2026

5  out of  5
rating by Jason Lee
"Emily was super helpful. She found the policy that fit my needs and my price range. I would recommend her to every person that I know that needs insurance."
We responded:
"Thank you Jason, each of us here in office are happy to help."
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camren mickelsen

December 9, 2025

5  out of  5
rating by camren mickelsen
"John has been helpful during this unimaginable situation. Hands down the best."
We responded:
"Thank you for those kind words. We try our best to help when difficult situations arise."
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Carissa Helbig

December 6, 2025

5  out of  5
rating by Carissa Helbig
"Lacey was amazing and helped me through the entire process of getting my new car fully insured and was very helpful! Would highly recommend her. She was truly amazing and very kind. State farm is an amazing insurance company to go through if your not eith them you should be."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Williams

December 3, 2025

5  out of  5
rating by Tony Williams
"Emily Laughlin was a pleasure to deal with. Emily made the whole insurance experience very easy and uncomplicated. Cheers to you Emily"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Emily; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Patricia Packard

July 8, 2025

5  out of  5
rating by Patricia Packard
"I have worked with John Beasley with State Farm Homeowners Insurance for about twenty four (24) years and NEVER had any problems! Thank you Ron Beasley and State Farm. You have got not 5 stars from me but 15 stars!!!!"
We responded:
"Thank you for those kinds words, we appreciate your business and the 15 stars!!"
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Hidden J Homestead

June 14, 2025

5  out of  5
rating by Hidden J Homestead
"Cassie was fantastic to work with making sure I got the best package deal possible without breaking the bank. The followed up without being pushy and has always taken time to answer my questions. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Savreet Aulakh

April 30, 2025

5  out of  5
rating by Savreet Aulakh
"I recently had the pleasure of working with John Beasley and his incredible team at State Farm, and I cannot recommend them highly enough. From the very beginning, John and his staff have demonstrated a level of professionalism and care that is truly outstanding.

What sets this team apart is their unwavering kindness and thoughtfulness. As I navigated a particularly challenging process, I was consistently impressed by their thoroughness and attention to detail. They took the time to ensure that I understood every step, answering all of my questions with patience and clarity.

Perhaps the most significant aspect of my experience was the calm assurance that John provided throughout. It’s not easy to face difficult situations, but having his support made all the difference. He is always there when I need help, guiding me with a steady hand and a reassuring presence.

I genuinely appreciate John’s kindness and commitment to his clients. It transforms what can often be a stressful process into a manageable and even positive experience. If you're looking for an insurance agent who genuinely cares and is there for you every step of the way, look no further than John Beasley and his exceptional team at State Farm. Thank you, John, for making a tough time so much easier!"
We responded:
"Thank you for your kind words and thoughtfulness as well. My entire team and I enjoy working with you and your family!"